01. Agreement to These Terms
pulsegamesstudio("Company," "we," "us," or "our") provides our mobile applications, games, related websites, support channels, live operations, events, communities, virtual items, and ancillary features (collectively, the "Services"). These Terms of Service govern your access to and use of the Services.
By downloading, installing, accessing, or using the Services, you agree to be bound by these Terms of Service and by any service rules, operating policies, community guidelines, privacy terms, or other supplemental terms that we may provide for the Services.
02. Eligibility and Minors
You must meet the age and legal-capacity requirements applicable in your place of residence in order to enter into these Terms and use the Services. Where required by law, minors may use the Services only with valid consent or authorization from a parent or legal guardian.
If you do not satisfy the required age or eligibility criteria under applicable law, you must not create an account or use the Services. We may request additional information where reasonably necessary to verify eligibility or consent.
03. The Services
The Services may include the app or game itself, related websites, account systems, customer support, community functions, virtual goods, seasonal content, events, patches, updates, and other online features or materials.
The Services may not be available in the same way in every country or region, and certain features may be unavailable depending on platform, device, territory, or legal restrictions. We may change, suspend, or discontinue part of the Services at any time, subject to applicable law.
04. Account Registration and Security
If account registration is required, you must provide accurate, current, and complete information and keep it updated. Providing false, inaccurate, outdated, or incomplete information may result in restrictions, suspension, or termination.
"You are responsible for safeguarding your login credentials and account security. You may not share, sell, assign, or transfer your account to another person."
Activities conducted through your account may be attributed to you, except where applicable law provides otherwise. We may remove, reclaim, or change usernames or profile elements that are inappropriate, misleading, infringing, or otherwise objectionable. You agree to notify us immediately at cs@pulsegamesstudio.com upon becoming aware of any unauthorized use of your account.
05. Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial entertainment purposes.
This license does not transfer ownership of the Services, software, content, or materials. Unless allowed by applicable law or expressly authorized by us, you may not copy, distribute, sell, rent, lease, reverse engineer, decompile, modify, create derivative works from, or otherwise exploit any part of the Services.
06. Purchases, Virtual Items, and Payment
If the Services offer paid content, subscriptions, virtual goods, virtual currency, season passes, or other digital items, your purchase may also be governed by in-service notices, platform policies, and the rules of the relevant app marketplace or payment provider.
Virtual goods and virtual currency are licensed, not sold. They are limited digital-use rights within the Services only, have no real-world monetary value or property right, and may not be transferred, redeemed, or exchanged except as expressly permitted by us or by applicable law.
Payments processed through Apple App Store, Google Play, or another platform may be subject to that platform's terms and refund rules. We may change prices, bundles, availability, or the composition of digital items, or discontinue them, subject to applicable law. Unless otherwise required by applicable law or platform policy, purchases may be final and non-refundable.
If you are a consumer in the EEA or the UK and applicable law grants a withdrawal right for digital content or digital services, you may have a statutory right to withdraw within 14 days unless an exception applies. Where lawful and where immediate performance begins before the withdrawal period ends, we may ask you to expressly consent to the immediate supply and acknowledge that you lose the withdrawal right once performance begins.
07. Code of Conduct and Prohibited Activities
When using the Services, you must respect the law, these Terms, any applicable service rules, and the rights of others. In particular, you must not engage in the following conduct.
- Violating applicable law, these Terms, or platform rules.
- Using or distributing cheats, hacks, bots, automation tools, macros, mods, scripts, or unauthorized third-party tools.
- Obtaining, guessing, stealing, or sharing another user's account or login information.
- Exploiting bugs, glitches, or design flaws, or publicly spreading exploit methods.
- Interfering with, overloading, or disrupting the Services, servers, networks, or related systems.
- Uploading or transmitting malware, viruses, spam, false reports, or repetitive messages.
- Posting content that is harassing, threatening, hateful, discriminatory, obscene, defamatory, or otherwise abusive toward other users or our staff.
- Circumventing security features or reverse engineering the Services or content.
- Selling, buying, trading, or advertising accounts, virtual currency, or virtual items for commercial purposes.
- Misusing our customer support channels or submitting false information or evidence.
- Infringing copyright, trademark, publicity, privacy, or other rights of any person or entity.
- Mass-collecting, scraping, crawling, or building databases from service data without our prior written consent.
We may reasonably determine what conduct violates these Terms and may take appropriate action, including warnings, content removal, feature restrictions, account suspension, or permanent termination.
08. User Content and Community Features
If the Services offer forums, chats, profiles, reviews, comments, image uploads, or other community features, you are solely responsible for the content you post or transmit. You must have all necessary rights in your content and you must not post content that violates these Terms or the rights of others.
We are not obligated to pre-screen or continuously monitor all user content. However, we may review, re-categorize, hide, edit, or remove user content in our reasonable discretion and may take related moderation or enforcement measures.
09. License to User Content
You retain the rights you hold in your content, but you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, copy, modify, translate, reformat, transmit, distribute, publicly display, publicly perform, and otherwise use that content as necessary to operate, improve, promote, and support the Services, subject to applicable law and our Privacy Policy.
To the extent permitted by applicable law, you agree not to assert moral rights or similar rights in a manner that would interfere with our exercise of the license granted above.
10. Intellectual Property
All rights, title, and interest in and to the Services and the software, code, databases, design, text, graphics, characters, sounds, music, video, interface elements, balance systems, phrases, logos, trademarks, and other content and materials are owned by us or our licensors and are protected by intellectual-property and other laws.
Neither these Terms nor your use of the Services gives you ownership of, or any implied license to, our or any third party's trademarks, copyrighted works, game assets, or other intellectual property except for the limited license expressly granted above.
11. Third-Party Platforms and External Links
The Services may interoperate with Apple App Store, Google Play, social-login providers, payment processors, advertising networks, analytics partners, external websites, or other third-party services. Those third parties may have their own terms, policies, and data practices.
If you use a third-party service or follow an external link, you do so at your own risk. We are not responsible for the availability, accuracy, security, products, services, or data practices of third parties that we do not control.
12. Service Management, Suspension, and Termination
We may monitor and manage use of the Services as needed for security, fair play, legal compliance, and operational purposes. We may restrict, suspend, modify, or terminate an account or access to the Services if we reasonably believe that a violation, security issue, payment issue, operational issue, or legal risk exists.
You may stop using the Services at any time, and if account deletion is needed you may request it through our Account Deletion page or by contacting us at cs@pulsegamesstudio.com. Upon termination of an account or the Services, the license granted to you under these Terms will end, except for provisions that by their nature should survive termination.
Except where required by law, we may have no obligation to provide separate compensation or refunds for virtual items, progress, or other digital benefits affected by discontinuation, termination, or suspension.
13. Privacy Policy
Our practices regarding personal information are described in a separate Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you understand that the Privacy Policy explains how we handle information related to the Services.
Privacy-related questions may be directed to privacy@pulsegamesstudio.com, and general support requests may be directed to cs@pulsegamesstudio.com.
14. Disclaimer of Warranties
Disclaimer of Warranties
To the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis. We do not warrant that the Services will be uninterrupted, error-free, suitable for a particular purpose, secure, or available at all times or in all territories.
We disclaim express and implied warranties regarding content available in or through the Services, external links, third-party services, user content, technical errors, risk of data loss, or the achievement of any gameplay or commercial expectation, except to the extent such disclaimers are not permitted by law.
15. Limitation of Liability
To the fullest extent permitted by law, neither we nor our affiliates, officers, employees, agents, partners, or licensors will be liable for indirect, special, incidental, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, business opportunity, or data, arising out of or related to the Services or these Terms.
Unless applicable law provides otherwise, our aggregate liability for any claim will not exceed the amount you actually paid to us in connection with the relevant Services during the twelve (12) months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow certain disclaimers or limitations of liability. In those jurisdictions, the above limitations apply only to the extent permitted by law, and your mandatory rights remain unaffected.
16. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, employees, partners, and agents from and against third-party claims, damages, costs, liabilities, and reasonable expenses arising out of or related to your violation of these Terms, your misuse of the Services, or your infringement of another person's rights.
We may assume control of the defense or settlement of a matter for which you are obligated to indemnify us, and you agree to cooperate reasonably with that process.
17. Governing Law and Dispute Resolution
These Terms and your use of the Services are governed by the laws of Republic of Korea, without regard to conflict-of-law principles. However, mandatory consumer-protection laws in your place of residence may continue to apply to the extent they cannot lawfully be excluded.
If a dispute arises, the parties will first attempt in good faith to resolve it informally through cs@pulsegamesstudio.com or another relevant contact channel. If the dispute is not resolved informally, either party may pursue any dispute-resolution method available under applicable law, subject to Sections 18 and 19 below where applicable.
18. EEA and UK Consumer Rights
This section applies to consumers in the EEA and the UK to the extent that mandatory local consumer law applies.
Nothing in these Terms excludes, restricts, or limits any consumer rights that cannot lawfully be waived or excluded, including mandatory rights concerning conformity of digital content or digital services, statutory remedies, unfair-contract-term protections, or other mandatory consumer protections.
Where a statutory right of withdrawal applies to a digital contract and we lawfully request your prior express consent to immediate performance together with your acknowledgment that the withdrawal right will be lost once performance begins, those confirmations may be collected during checkout or before delivery starts. If applicable law gives you stronger rights than these Terms, the applicable law will prevail to that extent.
19. U.S. Arbitration and Class Action Waiver (If Applicable)
This section applies only if you are a U.S. resident. If this section applies, then to the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any related purchase that cannot be resolved informally will be resolved by final and binding arbitration on an individual basis.
The arbitration will be administered in accordance with AAA Consumer Arbitration Rules. Unless the parties agree otherwise or applicable law requires otherwise, the seat or forum location for arbitration will be San Francisco, California.
You and pulsegamesstudio waive any right to a jury trial and any right to participate in a class action, collective action, coordinated action, consolidated action, mass action, or representative proceeding, except to the extent that such a waiver is prohibited by applicable law.
Nothing in this section prevents either party from bringing an individual claim in small-claims court if permitted by law, or from seeking temporary or preliminary injunctive relief to protect intellectual-property rights, confidential information, or platform security. If you are entitled by law to opt out of arbitration, the opt-out method and deadline are stated here: email cs@pulsegamesstudio.com within 30 days.
20. Changes to the Terms
We may revise these Terms to reflect changes in law, service features, operational methods, or business needs. When we do, we may update the "Last Updated" date and provide notice where required by law or where we consider it appropriate.
If you continue to use the Services after the effective date of the revised Terms, you will be deemed to have accepted them to the extent permitted by applicable law. If you do not agree with the changes, you must stop using the Services.
21. Contact Information
Questions about the Services or these Terms may be directed to the contact details below.
Company
pulsegamesstudio
Gangnam-gu, Seoul, Republic of Korea
22. Miscellaneous
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect unless applicable law requires otherwise. Our failure to enforce any provision will not be a waiver of that provision or any other provision. We may assign or transfer these Terms, in whole or in part, as part of a merger, acquisition, restructuring, or asset transfer, subject to applicable law. These Terms, together with any incorporated policies and supplemental terms, constitute the entire agreement between you and us regarding the Services unless applicable law requires otherwise.